About Unified IP Solutions Pvt. Ltd
Established in 2006, head quartered in Dammam-KSA we have expertise of taking IT to a level where it will take your business to profits.
Unified IP Solutions Pvt Ltd. is engaged in giving turnkey solutions in IT. In short we call ourselves as End to End IT Solution Providers.
Apart from this we are also into Unified IP solutions, audio video conferencing solutions. We boast of our team being industry leading.
Our vision: We want to position ourselves as one of the leading IT solution providers across the globe. At unified all it matters is the customer values and their service. Our business is dependent on it.
Our mission: with the team and for customers we create a tailored solution for all of them and fit into their day to day activities.
People: people are our biggest asset and will continue to count on them. Because team work can make miracles, and we believe on that.
Way of operating:
What makes a difference is the way any entity operates, so we have cut down our organisation into several branches for the convenience of the customers.
EBU (Enterprise Business Unit): This is our core and the main focus of our business and is handled by the industry experts directly. This unit handles all the enterprise needs of the customers such as consulting for the servers, planning of storage and DR- Disaster recovery solutions, implementing the same. They also provide consultation services to the cloud customers. The division has its manager and ultimately reports to the management.
SMBU (Small and Medium Business Unit) : This unit handles the requirements of the small and medium business customers which are of the majority. They take care of the client (desktops and laptops) and will also extend a hand to the enterprise consulting division. The members in this team will also coordinate with industry experts in case of any consultation needed.
PASS (Pre and after sales services) : This is further divided into two parts namely (PASSAMC and PASS)
- PASS: This division will handle all the service requests sent by the EBU and SMBU teams. This will implement all types of hardware’s and software’s. The engineers in this team has an ability to handle requests like active directory implementation/upgradation and to populate the system, implement cloud solutions/integrate the same with AD. Manage SCCM or Microsoft System centre.
- PASSAMC: This division is dedicated for handling the AMC requests and will act as individual entity. This will enable the team in this division to handle the AMC calls in a better manner.
ADMINSTRATION: This team handles all the back office operations which includes HR, Accounts and MIS. All the team reports to their respective managers and in turn to the C- level officers.